FEEDBACK
As always, we welcome your feedback on any problems you encounter whiles using our website and your suggestions for improvement. Whether it is a compliment, complaint, or a comment it is important to us and can help us to provide a better service for our growing number of clientele.
In our continuous effort to enhance our website, we look forward to your thoughts, questions and feedback on how we can better tailor information to your shopping experiences. Please let us know what we do well and where we can ameliorate our services.
Please take a few moments and provide us with your input as well as answer a few short questions.
How can I provide feedback
Complete the “Tell Us What You Think” form below and submit
Write a letter and mail it to the address below in the footer
Email your feedback to: issue@caribbeanworldshop.com
Telephone us: (809) 724 7000
What happens to my complaint
We will:
-
Acknowledge your complaint within 3 working days
-
Aim to resolve your complaint within 20 working days
-
Ensure we keep you informed of the progress of your complaint, as necessary
-
Where possible work to find an agreeable solution
What happens to my compliment?
We will:
-
Let the person or program you have complimented know about it
-
Share the compliment with everyone at Centacare to encourage best practices in our service delivery
What happens to my comment/suggestion?
We will:
-
Make sure the right person investigates your comment/suggestions
-
Notify you of any action or decision if you would like feedback
Tell Us What You Think Feedback Form
If you see something on this website that is incorrect or believe we should consider making an addition, please let us know using this form.